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Hiring a Tree Service in Conway, AR

Hiring a tree service in Conway, AR goes best when the details are settled in writing before the saw starts: which trees, how each comes down, who hauls the brush (in Conway, the tree crew must; checked Nov 10, 2026), who deals with the power line, and when payment is due. This guide covers what the job involves, questions to ask, what the written agreement should say, and two Arkansas laws worth knowing after a storm: the three-day cancellation right for door-to-door sales and the price gouging limit.

An unmarked chip truck towing a wood chipper, parked at the curb on a street of brick ranch houses with traffic cones
An unmarked chip truck towing a wood chipper, parked at the curb on a street of brick ranch houses with traffic cones.

Who does tree work around Conway

Several kinds of outfits do tree work in Faulkner County, and they aren't interchangeable:

  • Tree services. Crews with climbers, a chip truck and chipper, and often a bucket truck or a stump grinder. They handle removal, trimming, storm cleanup and usually stumps.
  • Stump grinding outfits. Some businesses only grind stumps, usually after another crew has cut the tree.
  • Land clearing operations. On acreage around Greenbrier, Guy or Vilonia, clearing many trees at once is a different job with heavier machines.
  • Utility vegetation crews. They work for Conway Corporation, Entergy or the co-ops, clearing lines only. First Electric Cooperative leaves door-hanger notices before its crews work, with cleanup following within 3 to 5 days (checked Nov 10, 2026). Entergy says it trims only to keep service reliable and safe.

For a tree in your yard, you're hiring the first kind.

What the job involves

A tree job usually starts with a visit. The contractor looks at the tree's size, lean and condition, what's under and around it, how equipment can reach it, and where pieces can safely land. From that comes the method: dropping the tree whole where there's room, taking it down in sections with a climber or bucket truck, or lifting pieces out with a crane where nothing can be dropped.

Then come the details that are easy to forget. Grinding the stump means an 811 call two working days ahead (checked Nov 10, 2026). A limb near a wire may need the utility first; First Electric, citing state law, says to keep people and equipment at least 10 feet from energized lines. And in Conway, the crew has to take its debris away.

Questions to ask about the job

  • How will each tree come down, and where will the pieces land?
  • What protects the roof, the fence, the driveway and the lawn? What happens if something gets damaged?
  • Will heavy equipment drive over the roots of trees I'm keeping? Mississippi State University Extension warns that soil packed or rutted over pine roots during tree work raises the risk of bark beetle attack.
  • Is the stump included? Ground, or cut low and left? Who calls 811?
  • What happens to the wood: chipped and hauled, hauled whole, or logs left in stove lengths?
  • Is there a power line involved, and who contacts the utility?
  • When can the work start, and how long will it take?
  • How much is due before the work, and when is the rest due?

Conway-specific points

  • The brush is the crew's to haul. Conway Ordinance O-77-12 (1977) makes the tree trimmer or cutter responsible for removing the debris from the job site, and the city's yard waste page says brush and limbs from contracted work won't be collected curbside (checked Nov 10, 2026). A price that leaves a pile at the curb leaves it with you.
  • The Robinson Historic District needs approval first. Removing a tree over 8 inches in diameter requires Historic District Commission approval, and the stump must be removed or ground to grade. Agree on who prepares the application. In Old Conway, call City Hall at 501-450-6100 before removing a tree over 8 inches (checked Nov 10, 2026).
  • Public and right-of-way trees aren't yours to cut. Removing a public tree takes Tree Board and City Council approval under Conway's tree ordinance (checked Nov 10, 2026).
  • Burning depends on the county. No burning during a Faulkner County burn ban; the latest was lifted at 9 a.m. on November 3, 2026 (checked Nov 10, 2026).
  • Bradford pear bounty. The city's 2025 and 2026 Bradford Pear Bounty rounds asked for before and after photos of each removed pear; the 2026 trees were set for the November 7, 2026 Arbor Day giveaway. Ask the Tree Board whether another round is planned before you remove one (checked Nov 10, 2026).

The Conway tree rules guide has the details for the city, Greenbrier, Vilonia, Mayflower and county land.

What the written agreement should cover

A tree job is worth getting in writing even when it's small. The agreement should name:

  • The address, and each tree by location and description.
  • Exactly what's being done to each: removed, trimmed (and how), stump ground or left.
  • What happens to the wood, brush and chips, and that hauling is included.
  • The total price, any deposit, and when the balance is due.
  • The start date and roughly how long the work will take.
  • Who handles any historic-district approval, the 811 call and the utility.
  • What happens if the crew damages something.

The Arkansas Attorney General's office advises never signing a contract with blank spaces "to be filled in later," reading the contract and keeping a copy, and not paying in full until the work is done.

Door-to-door sales and the three-day rule

The Attorney General's office has warned Arkansans about home solicitation scams. "Consumers in Arkansas have the right to cancel any home solicitation sale within three days of making a purchase," the Attorney General's office said in March 2025. Here's how the law works:

  • The deadline. Ark. Code § 4-89-107 (2024 code text) lets the buyer cancel "until midnight of the third calendar day, excluding Sundays and holidays."
  • What it covers. Section 4-89-102 (2010 text) covers cash or credit sales over $25 made after the seller personally solicits the sale at the buyer's home.
  • What it doesn't. It excludes sales where the buyer started the contact and asked the seller to come to the home. A crew that knocks is covered; a company you called yourself usually isn't.

The Attorney General's door-to-door tips (March 6, 2025): ask for identification and the company's name, check local ordinances because some cities require door-to-door permits, don't sign under pressure, read the contract and get a copy, and don't allow same-day installation.

Price gouging after a disaster

Arkansas's price gouging law, Act 376 of 1997, applies once a state of emergency is declared at the federal, state or local level. Businesses may not charge more than 10 percent above the pre-disaster price. The limit lasts at least 30 days, a local governing body can extend it 30 more, and for home repairs it lasts 180 days. Each violation can bring a civil penalty of up to $10,000, according to the Attorney General's office (checked Nov 10, 2026). "Price gouging will not be tolerated," the office said in its April 2023 storm alert.

If there's an insurance claim

When a storm tree hits the house, the homeowner policy may help with removal; the Insurance Information Institute said in 2010 that debris removal coverage generally runs about $500 to $1,000. The Attorney General's office warns not to let a contractor discourage you from contacting your insurance company, and to review every document you send to your insurer. The Arkansas Insurance Department's Consumer Services line is 501-371-2640 (TTY 800-852-5494; checked Nov 10, 2026). Photograph the damage before anything is moved.

If something goes wrong

Consumer complaints go to the Arkansas Attorney General's office at (800) 482-8982 or its main office line, (501) 682-2007 (checked Nov 10, 2026). Keep the written agreement, your receipts, and photos from before and after the work.

Hiring questions

Should I pay a deposit?

If the contractor asks for one, get the amount and what it covers in writing, and follow the Attorney General's advice not to pay in full until the work is done.

A crew knocked after the storm and wants to start today. Is that a problem?

The Attorney General advises against signing under pressure and against same-day installation in door-to-door sales. If you do sign, the three-day cancellation right generally applies (checked Nov 10, 2026).

Who's responsible if the crew damages my fence?

Settle it before the work starts, in the written agreement. Ask what the crew will do to protect the fence and what happens if a piece lands on it.

Do I have to be home during the work?

It helps to be there at the start to walk the job, point out sprinkler lines or a buried line to a shop, and confirm which trees go.

This site is a referral service. It hands each request to one independent contractor working in Conway and Faulkner County, and that contractor, not this site, prices and does the work.

Sources

A tree you're worried about?

Call or send the short form. Your request goes to one independent contractor who works around Conway and Faulkner County, who looks at the tree in person and puts a price in writing.

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